Everything you need to know about avoiding rejecting an order
There are 5 different reasons to reject an order on Deliveroo. The list below explains these reasons and how to avoid them from happening:
- Unavailable item: Keep the availability of your menu items up to date to avoid this happening. You can mark the unavailable items via the ‘Stock Level’ tab on your Sunmi device by updating them to ‘Sold out for today’ or ‘Off the menu’.
- About to close: You can avoid this by making sure your opening times are correct.
- Too busy: Use busy mode help to control order volume and your workload.
- Other: Unforeseen circumstances that are out of your control.